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Returns

Here you will find all information about returning your order

  • Please register your return here: 

    Returns portal

    and follow the steps in the returns portal

  • return address
    Phantom Athletics

    Franz-brötzner-strasse 11, top 03a-a
    5071 Wals-Siezenheim
    Austria

  • We will refund you the return value within 30 days of receipt of the return. The repayment takes place via the same Payment method you used to pay for your order.

  • You have the right to withdraw from your purchase within 30 days without giving any reason. The period begins on the day on which the order is delivered.

  • Unfortunately, exchanging products is not possible. All returns will be automatically refunded. If you would like to exchange an item for a different color or size, order it on www. phantom -athletics.com new and send back the old one. You will be refunded for the returned item.

  • The refund will be made in the same manner as the original payment was made. Example: If you paid for your order with Paypal, we will refund the purchase price to your Paypal account.

  • Unfree Returns (Postage paid by the recipient) will not be accepted by us under any circumstances.

  • At international ones Returns from third countries (e.g. Switzerland) without a return form there may be costs due to customs clearance. These costs will be passed on to the customer or acceptance of such returns may be refused. Please ensure that your return is accompanied by a return form and that your return is clearly declared as a return at your collection point.

This is just a short, practical guide to the return process and does not limit your right to cancel. To view your right of withdrawal, please click here. 

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