Shipping and delivery
All of our packages are handled by our logistics team in Salzburg/Austria and also shipped directly from here.
For the majority of our shipments, we use GLS Austria, one of the largest parcel delivery companies and providers of special transport and logistics services.
This unique combination of human and technical resources makes us one of the most efficient supply chains in the martial arts market.
Standard Shipping - $6.90
Free shipping - from $76.90 order value
Shipping time usually 1-3 working days
EUROPÄISCHE UNION / UK / SCHWEIZ
Standard Shipping - $16.90
Free shipping – from $128.90 order value
Shipping time: 3-5 working days
REST OF THE WORLD
Shipping costs differ from region to region and are displayed at the end of the ordering process.
5-9 working days: Rest of the world (more detailed information on request)
Shipping is always from Austria.
Each shipment has a tracking number, which is sent by email immediately after shipment.
Please note that depending on your location Import duties and taxes from the respective customs authorities can be raised. If these fees are not paid upon the arrival of the orders, all packages will be automatically returned to our warehouse.
Under no circumstances will Phantom Athletics pay for the associated costs.
- Not issue a refund to a customer who has refused to pay the associated costs.
Customs duties and all associated taxes and costs are the sole responsibility of the customer. These costs must be paid by the customer to the shipping company or local customs authority upon arrival/receipt of the goods.