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General terms and conditions of business

1. APPLICABILITY

1.1. These General Terms and Conditions govern the sale of products from K670 GmbH, (hereinafter referred to as “ Phantom Athletics ”) to you. Please read these Terms carefully before placing an order with Phantom Athletics . By placing an order with Phantom Athletics you agree to these Terms and Conditions.
1.2. Phantom Athletics provides its services exclusively in accordance with the following general terms and conditions. They also apply to all future business relationships, even if no express reference is made to them. The customer expressly declares that he has accepted these general terms and conditions as legally binding, so that they form part of the contract.
1.3. Subsidiary agreements, reservations, changes or additions to these general terms and conditions must be in writing to be effective. This also applies to the waiver of this condition.
1.4. The customer's general terms and conditions are not accepted unless otherwise expressly agreed in writing in individual cases.


2. OUR CONTRACT

2.1. Your order is an offer to Phantom Athletics to purchase the product(s) in your order. When you place an order to purchase a product from Phantom Athletics , we will send you an email confirming receipt of your order and containing the details of your order. This email is a confirmation that we have received your order and does not confirm acceptance of your offer to purchase the product(s) ordered. You are bound to your offer for 2 days. 
2.2. We may accept your offer and conclude the purchase contract for a product you have ordered if we ship the product to you or send you an email confirmation expressly accepting your offer within 2 days of receipt of your order. 
2.3. This does not apply if you have chosen the payment methods PayPal, “sofortüberweisung de” or bank transfer. In these cases, the contract is concluded when the payment instruction is forwarded to your payment service provider. 
2.4. Your contract is with K670 GmbH, which represents Phantom Athletics . 
2.5. The contract language is German. 
2.6. The contract is saved by us and is available to you when you log in to our homepage with your log-in data.


3. order on the website

3.1. You need an email address to place an order.
3.2. Placing an order on the website is easy:
I) Find the products you want
II) Put the products in the shopping cart
III) Proceed to checkout
IV) Select delivery and payment options
V) check your order
VI) Submit order
VII) Receive an online order confirmation
3.3. Before you finally submit your order, you have the opportunity to adjust/correct your order.
You will receive useful information during the ordering process.


4. Prices, payment methods and due dates

4.1. All prices are in euros and include the legally applicable VAT.
4.2. Shipping costs are not included in the prices shown and depend on the country to which your order is delivered. For details about shipping costs per country, see “Shipping information” on our homepage.
4.3. If you order Phantom Athletics products for delivery outside the EU, you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional customs clearance fees must be borne by you; we have no control over these fees. If you do not pay these fees and Phantom Athletics is charged, we will pass these fees on to you.
4.4. Despite our best efforts, the products in our catalog may be mispriced. We will check the prices when processing your order. In the event of incorrect pricing, we will contact you before shipping and ask you whether you would like to purchase the product at the correct price or cancel your order. Any payments made will be refunded in the event of cancellation.
4.5. We accept all payment methods that you can find on our homepage under “Payment Information”. 
4.6. Unless another method of payment is agreed, the customer's full payment is due upon conclusion of the contract. If you have chosen to pay by bank transfer, shipping will only take place once your payment has been received in our bank account.
4.7. Payment via Klarna invoice and Klarna partial payment:
Payment by invoice and financing:
In collaboration with Klarna AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer invoice and installment payment options. Please note that invoice and partial payment are only available to consumers and that payment must be made to Klarna.
Purchase on account:
If you buy with invoice, you will receive your goods and always have a payment deadline of 14 days. Full terms and conditions can be found here.
Partial payment:
Klarna's financing service allows you to pay for your purchase in inflexible monthly installments of at least 1/24 of the total amount (minimum A$9.90) or under the terms specified in the checkout. You can find further information about partial payment including the conditions and the European Standard Consumer Credit here.

 

5. Availability and delivery

5.1. We try to only list available products on our website. While we are processing your order, we will inform you by email as soon as possible if a product you have ordered is unavailable and will not charge you for those products.
5.2. In the unlikely event that the products you have ordered are not available and we have already entered into a valid contract, Phantom Athletics reserves the right to withdraw from the contract within 2 days. If we are unable to supply you with a product, we will inform you in writing and will not process the order. Advance payments will be refunded immediately.
5.3. Please note that delivery times stated on the website are only approximate. They are not guaranteed delivery times and should not be viewed as such.
5.4. Shipping to Austria and Germany normally takes 1-2 working days. The delivery time to other countries varies (usually around 2-5 working days within the EU).
5.5. Shipping costs depend on the country your order is being delivered to. For further details (e.g. shipping costs per country) see “Shipping information” on our homepage.


6. RETENTION OF TITLE

6.1. All our products are delivered subject to retention of title. The delivered products remain the property of Phantom Athletics until all claims against the customer have been satisfied.
6.2. In the event of late payment, Phantom Athletics is entitled to assert our claim based on the retention of title.


7. Warranty and right of withdrawal (legal rights)

7.1. The legal warranty right applies. The statutory warranty period is 2 years and begins on the day on which you or a third party specified by you who is not the carrier acquires physical possession of the goods.
7.2. Further information about your right of withdrawal can be found under the “Right of withdrawal” link on our homepage

 

8. CHANGES TO TERMS OF SALE

We reserve the right to make changes to our website, policies and terms and conditions at any time. You will be subject to the terms and conditions, policies and conditions of sale in force at the time you order products from us, unless any change to those terms and conditions or policies is required by law or by any governmental authority (in which case it may apply to orders previously placed by you).


9. Applicable Law and Jurisdiction

9.1. These Terms are governed by and construed in accordance with Austrian law.
9.2. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
9.3. We both agree to submit to the non-exclusive jurisdiction of the courts in Salzburg, Austria, which means that you may bring an action to enforce your consumer protection rights in connection with these Terms of Sale in Austria or in the EU country in which you live, can submit.


10. PRIVACY NOTICE

10.1. All data we collect will be used and processed exclusively within the framework of applicable data protection laws and in accordance with our “Privacy Policy”.
10.2. For further information, please visit the "Privacy" page on our homepage.

 

11. OUR CONTACT DETAILS

Phantom Athletics 
Sternhofweg 54 
5020 Salzburg 
Austria 

! This is not a return address. Returns are not accepted here. You can find all information about returns here:
Returns Center

Email: info@phantom-athletics.com 
Phone: +43 (0) 1 325 22 58 

Sept. 29th, 2023 

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